Kate Child is Commercial Director at Optimum RX Lens Specialists, bringing over four years of experience in manufacturing alongside a strong background in sales, management, and HR. In her current role, Kate leads and supports the Business Engagement Team, ensuring they have the tools, training, and confidence to consistently exceed customer expectations. Her focus on service quality and relationship-building plays a key role in driving customer loyalty and strengthening long-term partnerships. Previously, as Operations Manager, Kate was instrumental in shaping a positive and supportive workplace culture. She built strong relationships across teams and led initiatives in recruitment, training, and performance management, helping both individuals and the wider business to thrive. Kate holds CIPD Level 3 and CMI Level 5 qualifications, supporting her ability to align people strategies with wider business goals. Known for her collaborative and people-focused approach, she is passionate about creating environments where teams feel valued, supported, and empowered to succeed.

Rayna Greenfield is UK Sales Manager at Optimum RX Lens Specialists and brings over 20 years of experience within the ophthalmic lens industry. Her background spans customer care and commercial roles across several leading lens manufacturers, giving her a strong foundation in both technical understanding and customer focused service. Over the past nine years, Rayna has been employed by manufacturers specialising in complex and high prescription lenses. This has enabled her to build significant expertise in areas such as high powers, high prisms, bespoke lens designs and solutions for patients with non standard visual requirements. A key part of Rayna’s role is to support customers with advice, training and ongoing partnership, ensuring practices feel confident offering specialist lens solutions. Rayna is available to meet in practice or online, offering tailored support whenever it’s needed. She is also looking forward to meeting as many attendees as possible at Hakim Spa, where she will be on hand to share her expertise and discuss how Optimum RX Lens Specialists can support your practice.