This session will explore areas in the early contact lens customer journey where the blossoming hero can be supported to ensure success in their quest to become the enthusiastic and satisfied contact lens wearer and return to their world an advocate for the practice. It will provide insights into the needs and realities of the contact lens patient journey and through 3 discussions analyse a situation to review in practice procedure to better support the new wearer to a successful outcome.Discussion 1. The adventure begins. Discussion 2. Surviving the challenges.Discussion 3. The return to the ordinary world. A true contact lens hero.